Covid-19 Community Support Response
In response to the ongoing Covid-19 situation The Vine Centre has continued to adapt its plans so that we can best support the most vulnerable members of our community. As we start to come out of lockdown you can be certain that our plans are being developed to meet the needs of our clients and we will keep you updated.
Our opening hours at the Vine Centre are now Monday - Friday 8:30 – 15:00 with most of our work being telephone based. Where we are able to see clients face to face we are adhering to strict social distancing measures to keep our staff and those we support safe.
Vineline - This service is in line with social distancing measures, yet still providing a service to support the vulnerable members of our community. We are providing a telephone service for vulnerable members of our community who are isolated, worried, need someone to talk to. There will be a friendly person at the end of the line to chat to for general advice, reassurance referral to specialist support. We are able to call clients back should they be worried about cost. This will be supported with volunteers who will be trained to speak with members of the public and will have the support of a trained professional. Referrals can be made by volunteers for care packages and for more specialist support for mental health, addiction and anger management. Support Workers will then get in touch with you to arrange support.
Vine Dining Deliveries - As people continue to self-isolate and practice social distancing our new service will ensure provisions are able to reach the most vulnerable members of our community. We will be batch cooking simple home-cooked meals that we will then freeze and you can heat them up at home. Environmental health and trading standards have approved our cooking and delivery of food. Deliveries can send out toiletries, basic food provisions and frozen meals to heat up at home.
You can self-refer to receive a Care Package by emailing firstname.lastname@example.org. If they are unable to email then call 01252 400196. All phone referrals will then be sent to email@example.com to keep everything collated ready to be processed.
Please email us the following information:
Preferred Delivery Day/Date:
Any Dietary Requirements
Do you require: toiletries/basic food provision/hot meal.
Updates to our groups and services:
PEBL Skills Café – Wednesdays 10-12:30 - Phone & online support
The Skills Café staff will be providing phone and online support. They can help to find fast fill jobs - e.g. driving, warehouse, care supermarket and other sectors. Online Training links can be provided for those that have internet access. There will also be care packages available at Skills Café if required.
My Space - Monday 10-1
My Space staff are providing phone and online support. They can help to find fast fill jobs - e.g. driving, warehouse, care supermarket and other sectors. Online Training links can be provided for those that have internet access.
My Helping Hand - Friday 10-1
Support is in place for those that need to complete job searches or further assistance, along with 1-1 appointments that can be given Monday, Tuesday and Friday.
Reaching Out/Shoulder to Shoulder
To be continued with the most vulnerable – move to telephone support where suitable.
Group will no longer be running. Beneficiaries can refer to Vine Dining Deliveries to receive a hot meal and care package. Can use Vineline for social and emotional support.